Jarrah Splayed Architrave 60 x 19 x 5400

We do not provide installation services directly; however, we work with trusted installers who can assist with your decking project. for recommendations, please contact our decking specialists at 08 9434 5775 or sales@franzbuildingsupplies.com.au and we'll be happy to connect you with an experienced installer in your area.

To maintain smooth operations, we request that any changes or cancellations to your delivery be communicated to us at least 24 hours before the scheduled time. this ensures that we can adjust our schedules and provide the best service possible.

Architectural hardware includes the functional and decorative fittings used on doors, windows and joinery. This covers items like handles, locks, hinges, sliding systems and seals that enhance both the performance and appearance of a space.

For a successful delivery, please ensure our driver has access to the delivery location. our driver will call upon arrival. if access is not available and goods cannot be delivered, the delivery fee will still apply. the goods will be returned to our premises, and you can either pay for a redelivery or arrange your own collection.

Franz building supplies will accept goods back into stock under specific conditions. goods must be in a re-sellable condition, as determined by the company, and must have been delivered or collected within the last 30 days.

returns due to over-ordering, a change of mind, or an error made by the customer will incur a restocking fee. however, if an error was made by franz building supplies in the supply of goods, no restocking fee will apply. credits for returned goods will only be processed once the items have been inspected and confirmed to be in a re-sellable condition.

for items held in stock by franz building supplies, a restocking fee of 15% of the customer’s invoice value will apply, up to a maximum of $250 plus gst. if collection of the goods from the customer’s site is required, additional pickup fees will apply: $80 plus gst for a hand load pickup or $150 plus gst for a hiab pickup.

for items not held in stock, returns will only be accepted if the goods can be returned to the supplier. customers must arrange this return with the supplier prior to returning the goods to franz building supplies' warehouse. a minimum restocking fee of 15% of the customer’s invoice value will apply, and if the supplier charges a higher restocking fee, that charge will be passed on to the customer. there is no maximum restocking fee for non-stock items, as supplier charges may vary. pickup fees for non-stock items will also apply: $80 plus gst for a hand load pickup or $150 plus gst for a hiab pickup.

for any returns or requests that fall outside these guidelines, customers are advised to contact the sales team at franz building supplies by calling 08 9434 5775 or emailing sales@franzbuildingsupplies.com.au and a team member will respond to assist.