Accoya

The textured finish of NewTechWood decking enhances grip, providing excellent slip resistance in wet or dry conditions, making it safe for use around pools, patios, and walkways.

Hardwoods like jarrah, spotted gum, and merbau offer exceptional durability, natural resistance to termites and decay, and stunning aesthetics with rich grain patterns.

• Avenue range: available in contemporary shades that include Antique, Teak, and Walnut. These tones emulate natural wood grains and suit various styles, from coastal to modern looks.
• Terrace range: features elegant, multi-chromatic finishes such as Blackbutt, Antique, Teak, Ipe, and Silver Grey. Each board is double-sided, offering versatility in design.
• Coastal range: includes light and stylish hues like Beech and Antique. These shades work perfectly for Hamptons or beach-inspired aesthetics.

At franz building supplies, we are committed to providing quality products and ensuring the safe delivery of all orders. to ensure a smooth and transparent process, we have outlined the following guidelines regarding the handling of damaged goods:

proof of delivery
once a delivery is complete, our driver will take a photograph of the goods as proof of delivery. this photo will serve as documentation that the goods were delivered in good condition at the time of delivery.

reporting damaged goods
if you discover that any goods are damaged upon delivery, you must notify us immediately. claims regarding damaged goods must be reported within 24 hours of delivery to ensure a prompt resolution. additionally, we require that you provide evidence that the damage occurred during transit and that franz building supplies is at fault. please note that this does not guarantee a refund or replacement.

responsibility for damage after delivery
if goods are damaged or stolen after the delivery is completed, franz building supplies is not responsible for any losses. our liability for goods ceases once the delivery is made, and the driver has captured proof of delivery.

replacement of damaged goods
if goods are found to be damaged due to factors beyond our control (e.g., handling by the customer, theft, or third-party damage), we are unable to provide a refund or replacement at no charge. if replacement goods are required, these will be charged to the customer at the full price.

we recommend inspecting all items at the time of delivery and immediately notifying our team of any discrepancies or damages so that we can address the situation as quickly as possible.

for any further questions or to report damaged goods, please contact us at (08) 9434 5775 or email sales@franzbuildingsupplies.com.au.

NewTechWood decking features a fully capped layer that provides excellent UV protection. This means the boards retain their colour for many years, even in harsh sunlight, with only minor natural weathering.